"Suvingo is an e- commerce web site with operations in Switzerland. We provide an exclusive high-tech platform for both Manufacturers and Sellers of Products and Services and Customers to transact with ease by providing them with all the necessary high-tech digital tools to make the transactions 100% secure and to the utmost satisfaction of both the sellers and the buyers. We assure you a memorable online shopping @ SUVINGO"
The goal of Suvingo Online Shopping is to help the consumer cut through the vast amounts of products available in the internet and get to the heart of the matter quickly without having to waste time going to the brick & mortar store.
Suvingo has one objective in mind while designing an e-commerce site. Today busy consumers want to browse less and find more – to achieve that – only guided discovery and thoughtful, relevant recommendations will help the customer to reach the intended target with minimum clicks. Most of the sites tend to intimidate the customer by throwing unwanted and irritating product details while they surf on the web. This will not make them buy – but will surely drive them away from the site. They will never ever come back to that site again. That is exactly what we want to avoid @ Suvingo. We don’t want to intimidate the customer, but we want to help them.
Today the consumers expect much more reduced cost rate from the manufactures and sellers and they show more involvement in their choices. Traditional methods of promotion and distribution are no longer adequate, as the public has been increasingly looking to new ways of discovering, choosing and purchasing. Suvingo understands this customer expectation and strives hard to satisfy this customer need.
Customer Expectations:
Promptness – We live in an era of impatience. Customers do not want to
Wait indefinitely.
Professionalism – Customers want to deal with a professional customers service Representative.
Accuracy – Customers want accurate service.
Friendless – Customers want to be treated respectfully, politely and in a Friendly manner.
Honesty- Customers want honest, straightforward information and responses.
Empathy – Customers expect understanding.
We are committed to meet the customer expectations by
Facilitating customers get what they want in just a few clicks.
Providing the best technology available for smooth navigation for the customer.
Making sure customers get the exact goods they ordered.
Making sure customer gets 100% undamaged goods.
Making sure the ordered goods reach in the specified time.
In case anything goes wrong, steps will be taken to redress the customer’s complaint in the least possible time.
Benefits for the Consumers:
Opportunity to try and test the products.
Personalized delivery at any place.
Right to withdraw the purchase within a given period.
Direct contact with the seller.
Guarantee and after sales service.
Flexible buying hours.
Market price with us can be compared and viewed directly.
Brands can be verified through mail and through the site directly.
Lower costs.
Locate the product quicker.
Eliminate travel time and cost.
Provide comparison costing.
Enables deals, bargains, coupons and group buying.
Provide abundant information.
Create targeted communication.
Remain open all the time.
Create markets for niche products.
Happy Online Shopping Experience!!!!!!!!